Are you wondering how to quickly and securely check your FAB prepaid card balance in the UAE? If you hold a FAB prepaid or Ratibi card, keeping track of your balance and usage is essential for managing your finances smartly.
Whether you’re an employee using the card for salary deposits or an individual relying on it for everyday expenses, knowing how to make a FAB prepaid card inquiry can save time and help you stay on top of your spending.
In this detailed guide, you’ll find every method available online, offline, and app-based to perform your prepaid card inquiry effortlessly. We’ll walk you through step-by-step processes, tell you what information you need, and show you how to troubleshoot any issues that may arise. Keep reading to discover the most reliable and efficient ways to check your FAB prepaid card balance in the UAE.
What Is FAB Prepaid Card?
The FAB prepaid card is a smart financial tool provided by First Abu Dhabi Bank that allows you to access funds without needing a traditional bank account. It’s primarily used by individuals and employers for easy salary disbursement and secure transactions. One of the most popular options is the Ratibi prepaid card, specially designed for employees earning up to AED 5,000 monthly.
These prepaid cards work by loading a fixed amount onto the card, which can be used for various transactions like purchases, online payments, and ATM withdrawals. Since they are not connected to any bank account, they eliminate the risk of overdrafts or overspending.
Key benefits include:
- No need for a bank account
- Immediate access to salary through the card
- Usable for international and local transactions
- Reloadable at any time
- No risk of exceeding the loaded balance
- Available through employer registration
They are secure, WPS-compliant, and offer insurance benefits like personal accident coverage and hospitalisation support. FAB prepaid cards offer freedom, control, and peace of mind to thousands of employees across the UAE.
Why Would You Need to Make a FAB Prepaid Card Inquiry?
Making a FAB prepaid card inquiry is important for staying financially aware and in control. Whether you hold a Ratibi salary card or any other FAB prepaid card, regular balance checks help you ensure that your salary has been credited and your spending remains within budget.
Common reasons for performing a balance inquiry include:
- Confirming salary deposits
- Checking available balance before making a purchase
- Ensuring no unauthorised transactions
- Verifying ATM withdrawals and purchases
- Keeping track of monthly spending
Employers also benefit by tracking salary transfers and resolving disputes quickly. If you’re unsure whether your salary has been transferred or you need to monitor expenses, an inquiry gives you real-time access to this data.
As an employee in the UAE, using this service is essential, especially if you do not maintain a standard bank account. Making regular inquiries protects your finances and provides transparency in daily transactions, helping you manage money responsibly.
How Can You Check Your FAB Prepaid Card Balance Online?
Checking your FAB prepaid card balance online is one of the fastest and most secure ways to stay updated on your card activity. FAB offers a convenient online portal where you can perform balance inquiries within minutes. Here’s how to get started.
Using the Magnati PPC Portal
FAB uses the Magnati PPC system to allow customers to check balances easily.
Step-by-Step Guide
| Step | Action |
| 1 | Visit https://ppc.magnati.com/ppc-inquiry/ |
| 2 | Enter the last two digits of your FAB prepaid card |
| 3 | Type in the Card ID, located on the bottom-left corner of your card |
| 4 | Click “Go” to view your balance |
The portal provides an immediate view of your current card balance. You do not need to register for an online account or remember login credentials.
It’s accessible 24/7, making it a reliable choice for cardholders in the UAE. This method is secure and doesn’t require any additional software or device installations.
Always ensure you’re visiting the official site and never share your card details with unknown platforms or individuals.
Is There a Way to Check FAB Prepaid Card Balance Without Internet Access?
Yes, you can still make a FAB prepaid card inquiry even without an internet connection. This is especially useful for workers who do not use smartphones or have limited data access. FAB provides offline methods such as SMS and ATMs for quick balance checks.
SMS, ATM, or Phone Methods
Here are the available options:
SMS Banking:
- Open your messaging app
- Send BAL [space] [Your Account Number] to 2121
- You will receive a reply with your current balance
FAB ATMs:
- Visit any FAB ATM in the UAE
- Insert your card and enter your PIN
- Select “Balance Inquiry” from the menu
Phone Support:
- Dial 600525500 (UAE) or +971 2 6811511 (International)
- Follow voice prompts for card inquiries
What Details Do You Need?
To use these services, make sure you have:
- Your prepaid card number
- A registered phone number linked to the card
- Correct PIN for ATM access
These offline methods provide reliable backup options when internet access is limited. They’re simple, secure, and efficient, giving you peace of mind anytime, anywhere.
What Information Do You Need for a FAB Prepaid Card Inquiry?
To make a successful FAB prepaid card inquiry, you’ll need specific details to verify your identity and card ownership. These elements are essential whether you’re using online portals, SMS, or contacting support directly.
Ensure you have the following:
- The last two digits of your FAB prepaid card number
- The Card ID, found on the lower left corner of the card
- Your registered mobile number (for SMS and phone services)
- PIN number (for ATM inquiries)
These credentials confirm that the inquiry is being made by the authorised cardholder. If you’re using the Ratibi card, your employer may also assist in accessing certain details. Always avoid sharing this information with anyone else to prevent fraud or unauthorised access.
Keeping these credentials handy will help you perform inquiries smoothly across all platforms.
How Do You Check Your FAB Ratibi Card Balance Specifically?
The Ratibi card is FAB’s dedicated solution for employees earning up to AED 5,000 per month. It operates independently of a bank account and is compliant with the UAE’s Wage Protection System (WPS). Checking your Ratibi card balance is simple and fast.
Here’s how you can check your balance:
- Visit the Ratibi balance inquiry portal at FAB’s official site
- Enter the last two digits of your card number
- Enter your Card ID
- Click “Go” to view your balance
Alternatively, you can use the Magnati PPC portal mentioned earlier. This method is specifically designed for Ratibi cards, offering a user-friendly experience. You’ll also receive free SMS alerts every time your salary is credited, providing immediate updates without any effort on your part. The Ratibi card makes financial tracking simple for thousands of workers in the UAE.
What Should You Do If Your FAB Prepaid Card Is Not Working?
If your FAB prepaid card is not functioning correctly, there are several steps you can take to resolve the issue. The most common problems include expired cards, blocked cards, or technical issues during transactions.
Start by:
- Confirming your card is still valid
- Checking if you’ve entered the correct PIN
- Ensuring the ATM or point-of-sale machine is operational
If problems persist, reach out to FAB support. Here’s a quick reference:
| Department | UAE Number | International Number |
| General Support | 600525500 | +971 2 6811511 |
| Ratibi Card Support | 600522298 | +971 2 4996279 |
| Digital Banking | 600543329 | +971 2 4996411 |
FAB’s support team handles everything from technical issues to card replacements and lost cards. Make sure to provide your card details and valid identification when reaching out. With multiple channels available, help is just a call or click away.
You can also visit a nearby FAB branch for in-person help. Bring a valid ID and your card when seeking assistance. FAB ensures all card issues are addressed quickly to minimise disruption. Always keep a record of when the issue started and any error messages for quicker resolution.
Conclusion
Now that you know how to make a FAB prepaid card inquiry in multiple ways, you can confidently manage your finances in the UAE. Whether you’re checking your Ratibi salary balance online, using SMS, or contacting FAB directly, these methods are designed to be user-friendly and reliable.
Always ensure your details are up-to-date and avoid sharing sensitive information. The FAB prepaid card offers not just convenience, but also the peace of mind that comes with quick access to your funds.
For thousands of UAE residents, these cards have become an essential part of their daily financial routine. Stay informed and empowered by using the methods outlined in this guide whenever you need to check your balance or resolve issues.
FAQs
How do I check my FAB prepaid card balance online?
You can visit the Magnati PPC portal, enter your card details, and instantly view your balance.
Can I check my FAB balance using my phone?
Yes, you can send an SMS or call FAB customer support to inquire about your balance.
What is a Ratibi card used for?
It is used to pay salaries to UAE employees earning up to AED 5,000 without requiring a bank account.
Do I need an internet connection to check my FAB balance?
No, you can check it via SMS, phone call, or ATM without internet access.
How do I find my FAB Card ID?
Your Card ID is printed on the lower-left corner of your prepaid card.
Is it safe to check my FAB card balance online?
Yes, as long as you use the official FAB or Magnati portals and never share your details with others.
What should I do if I lose my FAB card?
Immediately contact FAB customer service to block the card and request a replacement.
